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Shop return policies

We want you to love your purchase. If you are unhappy with your item, please contact us within 48 hours of receiving your item (required). Buyer has 7 days to return the item for a full refund minus original shipping. Buyer pays return shipping and tracking. No returns after 7 days or on altered items.

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Your refund will be issued once we receive the original item. Please contact us before you return an item so we can resolve the issue in an expedited manner.

mounted stone condition

Mountings prohibit the full and accurate observation of cutting, color, clarity, and weight of gems; therefore, only an estimate may be assigned.

Ring Sizing

We offer ring sizing on all rings. Please add "ring sizing" to your cart and specify your desired size before checking out. 

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https://www.rigems.com/product-page/ring-sizing

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